To contact us with your questions or concerns: Help Desk Contacts NextGen CM/ECF: (888) 821-7606 IT Help Desk: (415) 268-2349 Case Management Help Desk: (888) 821-7606 Email Information For questions or information related to training, please email us at ecf_training@canb.uscourts.gov For questions or information related to NextGen CM/ECF, please email us at helpdesk@canb.uscourts.gov